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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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It is my iphone and it will not let me google says it can

Customer Question

it is my iphone and it will not let me google says it can not connect to server
JA: Have you tested the connections by doing a ping utility test?
Customer: all the settings are correct this happened after I did the last 2 updates using my computer
JA: What troubleshooting have you tried?
Customer: I guess none
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I have reset it
Submitted: 1 year ago.
Category: Networking
Expert:  Martin replied 1 year ago.

Hello, welcome.

Try pressing the Power and Home buttons together for about 30 seconds.

You should notice the phone turn off, back on then back off again.

Once it's off the second time, let go of the buttons and wait 2 seconds then power it back on.

Let me know how it goes.


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