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derrickonline, Information Technology Manager
Category: Networking
Satisfied Customers: 979
Experience:  15 years experience in the information technology field.
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Iwant to reset my iPAD.

Customer Question

Iwant to reset my iPAD.
Submitted: 1 year ago.
Category: Networking
Expert:  derrickonline replied 1 year ago.

I'd be more than happy to assist you...

  1. Connect your iOS device to your computer and open iTunes
  2. While your device is connected, force restart it: Press and hold the Sleep/Wake and Home buttons at the same time. Don't let go when you see the Apple logo — keep holding until you see the recovery mode screen.
  3. When you see the option to Restore or Update, choose Restore.

    iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
  4. Wait for the process to finish. Then you can set up and use your device.
Expert:  derrickonline replied 1 year ago.

Just wanted to follow-up and see if my assistance helped resolve your issue.