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Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 19433
Experience:  5 years as Network Admin, 10+ years of IT support
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It is a different one. I cannot keep the wifi connected. I

Customer Question

it is a different one. I cannot keep the wifi connected. I don't remember the password
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: yes
JA: What troubleshooting have you tried?
Customer: windows did an update and now the wifi wont stay connected
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thanks
Submitted: 1 year ago.
Category: Networking
Expert:  Josh replied 1 year ago.

Hi!

I can help you with your Wi-Fi password ***** Do you have a Windows 7 laptop that is currently connected to the Wi-Fi? If the answer is no, what is the make/model of your router?

Expert:  Josh replied 1 year ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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