How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

My ipad says not connected, no wi-fi, its brand new, just

Customer Question

my ipad says not connected
JA: How long has this been going on?
Customer: no wi-fi
JA: What troubleshooting have you tried?
Customer: its brand new, just today
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: my wi fi button is green
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Fenoglio replied 1 year ago.

Hello, my name is ***** ***** I will do my best to assist you. Give me a few minutes to look over your question and I will respond shortly.

Expert:  Jason Fenoglio replied 1 year ago.

Do you have a wireless router or a nearby wireless access point that you can connect to?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
i am connected not my ipad
Customer: replied 1 year ago.
green light is on but no connection
Customer: replied 1 year ago.
Expert:  Jason Fenoglio replied 1 year ago.

Does the wireless ID for your router show up on your iPad?

Expert:  Jason Fenoglio replied 1 year ago.

Are you still connected to the chat window? I apologize if response is slow, the website sometimes takes a while to send me the message.

Customer: replied 1 year ago.