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Josh, Helpdesk
Category: Networking
Satisfied Customers: 19889
Experience:  5 years as Network Admin, 10+ years of IT support
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We have an extender, netgear wn30000rp v1h2, which is no

Customer Question

We have an extender, netgear wn30000rp v1h2, which is no longer working. I"ve tried the password ***** the extender (which is password), and also the password ***** our router (the router was installed last week and the extender hasn't worked since then. I've also hit the factory reset this morning. Do you have any other ideas?
Submitted: 1 year ago.
Category: Networking
Expert:  Josh replied 1 year ago.

Hi Jenny,

Have you setup the router and extender again? (First the router then the extender)

Expert:  Josh replied 1 year ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.