Networking

Ask Computer Networking Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Networking

Linksys is hooked up and was working ok, someone fooled with

Customer Question
it and now it wont...
linksys is hooked up and was working ok, someone fooled with it and now it wont work, pleare help
Submitted: 1 year ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 9 minutes by:
7/18/2016
Network Technician: Jason Jones, Network Technician replied 1 year ago
Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 17,408
Experience: Years of experience and education.
Verified

Hello,
I am the person that will be helping you today.

Please, do the following and report back:
- Hold down the two following keys at the same time: Windows key and the letter R
- In the box that comes up, type: cmd
- Click the Ok button.
- In the black window, type the following and press Enter: ipconfig
- Press Enter
Question #1: What is shown for the IP Address, Subnet Mask & Default Gateway?
- In the black window, type the following and press Enter: ping 4.2.2.3
Question #2: What does it say, replies or request timed outs?
- In the black box, type the following and press Enter: ping red.com
Question #3: What does it say, replies or request timed outs?

I will be standing by, looking forward to your response.

Thank you,
Jason

Ask Your Own Networking Question
Customer reply replied 1 year ago
it says it is not regonized
Network Technician: Jason Jones, Network Technician replied 1 year ago

When does it say that? What did you type in?

Ask Your Own Networking Question
Customer reply replied 1 year ago
i typed what it told me to type
Network Technician: Jason Jones, Network Technician replied 1 year ago

I told you to type several things. What did you type when it said not recognized?

Ask Your Own Networking Question
Customer reply replied 1 year ago
it was the numbers
Network Technician: Jason Jones, Network Technician replied 1 year ago

Okay. What exactly did you type?

The command is: ping 4.2.2.3

Ask Your Own Networking Question
Customer reply replied 1 year ago
ping 4.2.2.3
Network Technician: Jason Jones, Network Technician replied 1 year ago

Please, try again. There is a space between PING and 4.2.2.3

Ask Your Own Networking Question
Customer reply replied 1 year ago
ok
Network Technician: Jason Jones, Network Technician replied 1 year ago

Thank you

Ask Your Own Networking Question
Customer reply replied 1 year ago
I put in ping 4.2.2.3 and it said nothing, it would not let me go to number 2
Network Technician: Jason Jones, Network Technician replied 1 year ago

I don't understand.

Did you press the enter key after you typed ping 4.2.2.3 ?

Ask Your Own Networking Question
Customer reply replied 1 year ago
I will try again
Network Technician: Jason Jones, Network Technician replied 1 year ago

Thank you.

Ask Your Own Networking Question
Customer reply replied 1 year ago
reply from 4223 bytes 32 time =23 msttl 54 packets sent = 4 lost 0% loss minimum 21 ms avarege 22 ms user owner
Network Technician: Jason Jones, Network Technician replied 1 year ago

What are the results from the following command?

ping red.com

Ask Your Own Networking Question
Customer reply replied 1 year ago
ping statistics for(###) ###-####with 32 bytes of data, reply from(###) ###-####bytes= 32 times 18 tt54, ping packets sent =4 recieved = 4 lost =0 0 loss, approximate round trip times in milli seconds minimum = 16 ms maximum 19 ms average = 18 ms, user owner
Network Technician: Jason Jones, Network Technician replied 1 year ago

I am confused. It appears that the computer is online. Are you not able to access the Internet on the computer?

Ask Your Own Networking Question
Customer reply replied 1 year ago
but no wi fi
Network Technician: Jason Jones, Network Technician replied 1 year ago

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Ask Your Own Networking Question
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

640 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

447 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

428 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Networking Questions
Wi-fi is off line. My wi-fi ie from spectruim, wireiess
my wi-fi ie from spectruim, wireiess network name {ssid} failed. Printer name is*****: What have you tried so far?… read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
How do I download my Wi-Fi on my ipad? They are all on
How do I download my Wi-Fi on my ipad? JA: Does your network appear in the Wi-Fi list on your iPad? Customer: Yes JA: Which lights are solid and which are blinking on your router? Customer: They are a… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
145 satisfied customers
Can't connect with wi-fi even though nothing has changed
Can't connect with wi-fi even though nothing has changed with wi-fi address. Just shows "Authenication problem" under wi-fi. Seems to be at Nook wi-fi end. Can you help? … read more
Sheri
Sheri
Bachelor\u0027s Degree
113 satisfied customers
We have lost access to Wi-Fi. We did have it on and was
We have lost access to Wi-Fi. We did have it on and was working but have lost it. Can you help me? … read more
Sheri
Sheri
Bachelor\u0027s Degree
113 satisfied customers
I need a 2.4 ghz wi fi connection to connect a new device.
i need a 2.4 ghz wi fi connection to connect a new device. Can you tell me if my orbi has dual band width? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
145 satisfied customers
My chromecast is not using the proper wi-fi password. how do
My chromecast is not using the proper wi-fi password. how do I change it> … read more
RandyNetwork Tech
RandyNetwork Tech
1,749 satisfied customers
I forgot my Wi-Fi password and need to reset it. Sometime
only I can't connect to my chromebook or alexa dot without it… read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
I have a netgear wi-fi Range extender model WN3000RP. A Dell
i have a netgear wi-fi Range extender model WN3000RP. … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
640 satisfied customers
I put a new modem on my computer with new Wi-fi and
I put a new modem on my computer with new Wi-fi and password, do I need to adjust my tV to it? tried to get Netflex last night and said I didn't have internet connected. … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
640 satisfied customers
I just installed a AC2600 Wi-Fi router (DIR-882) on my
I just installed a AC2600 Wi-Fi router (DIR-882) on my domain. I can log on to the router and I can access the internet and my servers. However, I also connect to a AS/400 mainframe in the U.S. and ev… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I am trying to sync my amazon alexa to this wi-fi and she
I am trying to sync my amazon alexa to this wi-fi and she will not connect. She is telling me to up-date my router, and I need a 2.4 GHZ Wi-fi connection. Can you help. I have netgear model: D2200 D … read more
Kris R
Kris R
IT Manager
Computing
2,654 satisfied customers
What is the ip address to access my Linksys router? Can't
what is the ip address to access my Linksys router? … read more
Jason Jones
Jason Jones
Network Technician
17,408 satisfied customers
Laptops and Wi-Fi enabled products are not connecting to my
Laptops and Wi-Fi enabled products are not connecting to my Asus router. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
145 satisfied customers
I cannot locate the password for our wi-fi router. We named
I cannot locate the password ***** our wi-fi router. We named the network and somehow never recorded the password. My wife now has a new phone Applle 7 and we need the password ***** download various … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
640 satisfied customers
We are using a Lenovo laptop. The router for the Wi-Fi is
Hi. We are using a Lenovo laptop. The router for the Wi-Fi is AT&T. The WiFi is working fine on each of our phones. However it is not working on the laptop. What should we do? Thank you very much.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
Have right wi-fi connection, but will not accept my
Have right wi-fi connection, but will not accept my password. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
I lost Wi-Fi on my tablet. Message says Wi-Fi disabled and
I lost Wi-Fi on my tablet. Message says Wi-Fi disabled and asks for our router password. I put in our password ***** it says that it is wrong. What do I do? … read more
Kris R
Kris R
IT Manager
Computing
2,654 satisfied customers
How to change wi-fi password when connecting to wi-fi,
how to change wi-fi password ***** connecting to wi-fi … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x