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Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 11221
Experience:  11 years work with Internet/IP, routers, networks, servers
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Ji, Im getting one error when using site-site vpn with

Customer Question

JA: How long has this been going on?
Customer: hi
JA: Hello. What seems to be the problem?
Customer: Im getting one error when using site-site vpn with certificaye
JA: What troubleshooting have you tried?
Customer: Received an un-encrypted INVALID_COOKIE notify message, dropping
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Network Technician about your situation and then connect you two.
Customer: I debugged
Submitted: 1 year ago.
Category: Networking
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

My first guess as to how to solve the problem is the simplest possible: set your computer's time and date with accuracy. The date, at least may be wrong - if the year is wrong, it can disable some functions of communicating with encryption.

After that... if that, set to the correct value, does not cure the problem, then tell me what web browser you are using (e.g. Internet Explorer, Firefox, Safari, etc.), on what computer platform (e.g. Windows, or Apple ...) and I will advise you further.