How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Benimur Your Own Question
Benimur, PC Technician
Category: Networking
Satisfied Customers: 12318
Experience:  25+ years on the field
Type Your Networking Question Here...
Benimur is online now
A new question is answered every 9 seconds

I'm seeing a gateway timed out message when trying to access

Customer Question

I'm seeing a gateway timed out message when trying to access put
Could this be on my isp end or with the main service provider. Or, could it be a code issue.
Submitted: 1 year ago.
Category: Networking
Expert:  Benimur replied 1 year ago.

Hi Gary and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete URL / web address.

And is this the first time to access this page? ...or it has been visited before with no issues?

Customer: replied 1 year ago.

These posts are public so I am hesitant to post the full url for risk that it will start showing up in search results. But, I'll do it with spaces.

N e w s b o x dot com.

Click on the login button and it will take you to app. n e w s b o x. com

Expert:  Benimur replied 1 year ago.

The same result / message "GATEWAY_TIMEDOUT...."

Please click HERE.

Customer: replied 1 year ago.

O.K., so can you help with the question. It isn't a problem with my home ISP but what could be causing it.

Expert:  Benimur replied 1 year ago.

No, it is not a problem with your provider.

Check your registration and if account is active.

A possibility is that the web server or part of the web server network of that site has issues.

Try to "ping" to determine connectivity to the web server.

Perhaps your best move would be to bring this to the attention of the site's webmaster by submitting a support ticket. Click HERE.