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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I can't get on the internet. I have model #WNR3500L router.

Customer Question

I can't get on the internet. I have model #WNR3500L router.
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Jones replied 1 year ago.


I am the person that will be helping you today.

Please, answer the questions below so that I can better understand your problem.

1) If you plug the computer directly into the router with a network cable are you able to get online?

2) What is the brand and model name of your Internet modem?

3) If you plug a computer directly into the Internet modem, can you get online?

I will be standing by, looking forward to your response.

Thank you,