How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 20155
Experience:  5 years as Network Admin, 10+ years of IT support
50836188
Type Your Networking Question Here...
Josh is online now
A new question is answered every 9 seconds

IPhone wants passcode to access - I never set a code. Don't

Customer Question

iPhone wants passcode to access - I never set a code. Don't know what it is
Submitted: 1 year ago.
Category: Networking
Expert:  Josh replied 1 year ago.
Hi! Unfortunately, the only way to bypass the lock screen is to reset the device. As long as you have a recent backup, everything will be recovered after the restore. From another device, go to icloud.com/find.If prompted, sign in with your Apple ID.Click All Devices at the top of your browser window. Select the device you want to erase.Click Erase [device] to erase your device and its passcode.Select restore from backup