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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Cant connect to my Epson workforceprinterJA: Have you tested

Customer Question

cant connect to my Epson workforceprinter
JA: Have you tested the connections by doing a ping utility test?
Customer: don't know, my laptop was able to connect to the printer without doing anything. I only connected it to wi-fi and I cant print anywhere from my house
JA: Tell me a bit more about what's going on so he can help you best. Is there anything else the Network Technician should be aware of?
Customer: every time I attempt to print it says microsof print to pdf
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Network Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Networking
Expert:  S H E F I N replied 1 year ago.
Hello!Thank you for your question. I amCustomerand I look forward to helping you with your issue today. May I know the operating system you are using? Is it Windows 7? Thank you.S H E F I N