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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I need to reset my hp printer password

Customer Question

i need to reset my hp printer password
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Jones replied 1 year ago.
Hello,I am the person that will be helping you today.May I ask for the model name of your HP printer?I will be standing by, looking forward to your response.Thank you,Jason
Customer: replied 1 year ago.
Its
an hpofficejet 5470
Customer: replied 1 year ago.
Im sorry Its a 5740 office jet printer
Expert:  Jason Jones replied 1 year ago.
Thank you. To clarify, do you want to reset the Admin password ***** the printer or are you wanting to locate the wireless password?
Customer: replied 1 year ago.
yes
Expert:  Jason Jones replied 1 year ago.
I am confused. Which password ***** you need help with?A) The printer's admin password.B) The wireless network password.
Customer: replied 1 year ago.
When I set up the wireless printer i have foegotten the password. now I cant setup my tablet to print to the printer.
Expert:  Jason Jones replied 1 year ago.
What is asking for the password? Is the tablet connected to the wireless signal already?
Customer: replied 1 year ago.
no. it wants the password ***** set up my tablet. i dont have a clue what it is
Expert:  Jason Jones replied 1 year ago.
Oh okay. So you are wanting to connect the tablet to the wireless signal. May I ask for the brand and model name of your wireless router/modem?
Customer: replied 1 year ago.
good bye. This is a scam
Customer: replied 1 year ago.
refund my money
Expert:  Jason Jones replied 1 year ago.
I am confused. Why do you think this is a scam?