How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rylan Sharpe Your Own Question
Rylan Sharpe
Rylan Sharpe, System Administrator
Category: Networking
Satisfied Customers: 96
Experience:  IT Manager at an international company
Type Your Networking Question Here...
Rylan Sharpe is online now
A new question is answered every 9 seconds

Hey. I have a Lenovo G510. The power will not turn on. I

Customer Question

Hey. I have a Lenovo G510. The power will not turn on. I just moved it from my desk and transported it "waking" to another building. Now it will not power on, (it was working fine before I unplugged and moved to new location). When I plug in the powersource it shows battery, when I push power, the light comes off.
Submitted: 1 year ago.
Category: Networking
Expert:  Byron replied 1 year ago.
Hi. My name is***** you for your question and the opportunity to assist.I'm sorry for your issue please try this:Unplug the laptop and remove the battery.Firmly hold down the power button for 60 seconds and release.Plug in only the power adapter and try to start the laptop.Let me know the result please.
Customer: replied 1 year ago.
I did that, still nothing.
Expert:  Dan replied 1 year ago.
Hello and thank you for your question. Please let me know if you still require assistance and I would be happy to help you.
Expert:  Rylan Sharpe replied 1 year ago.
hello, May I suggest a couple things here to see if we can figure out your issue. First, when you plug it into power, does the charging light come on? Please remove the battery and then plug it into power and try to turn it on. If that doesn't work, I suggest that we try a different power cord. Can you please try and let me know how it goes?