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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Trying to set up new roku and after picking time zone i get

Customer Question

trying to set up new roku and after picking time zone i get a screen say activation issue, it will not generate an activation code
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Network Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: i reset the roku a couple of time and have the same issue each time
JA: Is there anything else the Network Technician should be aware of?
Customer: just that it is not retrieving the code
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Network Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Networking
Expert:  Stason Slappy replied 1 year ago.
Good Evening, My name is ***** ***** giving you an error code or is it just hanging up and never giving you an activation code?
Expert:  Stason Slappy replied 1 year ago.
Which Model Roku do you have?