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Pete, Networking Engineer
Category: Networking
Satisfied Customers: 17276
Experience:  CISCO Certified Networking Engineer
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I bought a new Linksys E a 3500 to replace my 2.4 GHZ

Customer Question

I bought a new Linksys E a 3500 to replace my 2.4 GHZ broadband router. I took the wiring out of the back of the old router and inserted them into the new router and have since lost Internet connection.
Is it necessary to use the CD in order to do a set up procedure?we have an Apple iMac and an Apple iPad which we use frequently and without the router working properly we have no Internet connection. Paragraph are you able to help
Submitted: 1 year ago.
Category: Networking
Expert:  Pete replied 1 year ago.

Hi Dennis,

Expert:  Pete replied 1 year ago.

Hi there,

Yes, the new router will need to be configured with the settings provided by your internet provider.