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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have a rocku XD it frozen and I tried to get it to work

Customer Question

Hi I have a rocku XD it frozen and I tried to get it to work unplugged it and changed battery on remote now th power won't work
JA: Thanks. Can you give me any more details about your issue?
Customer: I have a gizmo I think it's 42 it has the Netflix with it but for some reason when Best Buy guys tried to set it up they cud the so used my old role device Typo vizo
JA: OK got it. Last thing — Network Technicians generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Networking
Expert:  Pete replied 1 year ago.

Hi there,

You will need to try a reset of the Roku XD:

Press and hold the reset button for more than 30 seconds.

If the reset is successful you should be taken to a "Welcome" screen...