How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mr.Med Your Own Question
Mr.Med, Network Administrator
Category: Networking
Satisfied Customers: 1419
Experience:  if you have any question about network system and security, contact me
Type Your Networking Question Here...
Mr.Med is online now
A new question is answered every 9 seconds

Have a router but other devices cant pick up the wifi

Customer Question

Have a router but other devices cant pick up the wifi connection need to establish a pass word for router
Submitted: 1 year ago.
Category: Networking
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, I'm sorry about the issue. Is there any error or message when connecting your devices to your Wi-Fi/wireless router ? did you forgot the wireless password ***** the router ?

thank you

Customer: replied 1 year ago.
never given an opportunity to add password ***** wire to computer but no other devices able to connect
Customer: replied 1 year ago.
belkin 422 comes up as no authenticaion
Expert:  Mr.Med replied 1 year ago.

Please try to reset your router by following the steps below :

Look for the Reset button of your router at the back panel of the router. While the router is powered ON, press and hold the Reset button for 15 seconds. Wait for 1 minute for the router to restart. Your Belkin router has now been reset to its factory default settings.

  • Default user names: admin, or none (without username)
  • Default passwords: none (without password)

let me know the results please

Thank you

Expert:  Mr.Med replied 1 year ago.

Has everything worked out, do you still need help pelase?

Customer: replied 1 year ago.
have other commitments to take care of right now will try later
Expert:  Mr.Med replied 1 year ago.

Ok take your time, When you are available, please reply at the box below to continue.


Expert:  Mr.Med replied 1 year ago.


do you still need help pelase?

Expert:  Mr.Med replied 1 year ago.


Please If you have a moment please kindly rate my service by clicking one one of the stars below, positive rating are appreciated, if you need further assistance please reply back to me and i will gladly continue to help

Note : only rate if you are satisfied, please do not rate an answer as poor or bad service if you are not satified

Thank you