Networking

Ask Computer Networking Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Networking

My IPad lost it's connection to the internet and I 't know

Customer Question
My IPad lost it's connection...
My IPad lost it's connection to the internet and I don't know how to get back on. I went to Apple, they told me to go to my provider, the provider was no help. I don't remember the password ***** can't find my list of passwords. My laptop is still connected.
Submitted: 1 year ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 5 minutes by:
3/11/2016
Network Technician: Viet - Network Tech, Computer Support Specialist replied 1 year ago
Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 38,584
Experience: Great troubleshooting skills with computer and network.
Verified

Hi,

I'm sorry about the issue. Did your internet service provider try anything? What did they say?

What is the model of your Internet modem/router device?

Do you have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?

Please reply at the box below. Thank you.

Ask Your Own Networking Question
Network Technician: Viet - Network Tech, Computer Support Specialist replied 1 year ago

Solution #1:

- Please check at the back / bottom of your internet modem / router device(s) to see if there is any password ***** key / passphrase, etc. there; it is case-sensitive.

Solution #2:

- If that does not work, if your Windows 7 laptop is connected to wireless, then please try the following on your laptop in order to retrieve the wi-fi / wireless password:

- Click on the network/wireless icon at the bottom right of the screen, then click on Open Network and Sharing Center.
(Or click on Start, Control Panel, Network and Internet, Network and Sharing Center.)
Then click on Manage wireless networks on the left.
Then click your wireless network name.
Then right-click on your wireless network name and click on Properties.
Then click on the Security tab.
Then select the box at Show characters.
Then you will see the Network security key above it, that is your Wi-Fi / wireless password. (It is case-sensitive.)

- If it still does not work, please let me know the brand / model of your internet modem / router device(s.) Also, I can connect remotely to your laptop and retrieve your wi-fi / wireless password ***** through your laptop for you, then you can use it on the iPad.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Ask Your Own Networking Question
Ask Viet - Network Tech Your Own Question
Viet - Network Tech
Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 38,584
38,584 Satisfied Customers
Experience: Great troubleshooting skills with computer and network.

Viet - Network Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

625 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

446 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

428 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Networking Questions
Xfinity dual bann wifi 802.11ac, name is xfsetup-92ac, i
Hi John JA: What's the make/model of your device? How old is it? Customer: xfinity dual bann wifi 802.11ac JA: How long has this been going on? What troubleshooting have you tried? Customer: name is x… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
625 satisfied customers
How do I connect to my new WI-FInetwork. Where do I find
how do I connect to my new WI-FInetwork JA: What's the make/model of your device? How old is it? Customer: where do I find that information JA: How long has this been going on? What troubleshooting ha… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
38,584 satisfied customers
Trying to connect Wi-Fi need to enter the network security
trying to connect Wi-Fi need to enter the network security key what is this and why do I need it ? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,214 satisfied customers
I need to know how to connect my new HP laptop to my home
I need to know how to connect my new HP laptop to my home computer. I do not know my network security key … read more
Samuel Kresslein
Samuel Kresslein
Associate\u0027s Degree
185 satisfied customers
What is the network security key? is it the Wi-Fi name{ssid}
what is the network security key? is it the Wi-Fi name{ssid} or Wi-Fi password? … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I just purchased a ASUS AC1900 RT-AC1900P router and need my
I just purchased a ASUS AC1900 RT-AC1900P router and need my network security key, how do you find that? … read more
Mr.Med
Mr.Med
903 satisfied customers
How do I enter the network security key WPA and WPA2? Roku
how do I enter the network security key WPA and WPA2? … read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
38,584 satisfied customers
How to change wi-fi password when connecting to wi-fi,
how to change wi-fi password ***** connecting to wi-fi … read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
38,584 satisfied customers
What is the network security key for Westell 3162? I am
What is the network security key for Westell 3162? I am trying to get a new laptop online.l … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
My laptop is now asking for the NETWORK SECURITY KEY? it's
my laptop is now asking for the NETWORK SECURITY KEY? … read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
38,584 satisfied customers
How do I and my guest set up a secured system. I have a
I have a MAX-STREAM AC2200 MU-MIMO TRI-BAND ROUTER model EA8300 … read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
38,584 satisfied customers
Want to connect to WiFi. Asks Enter network security key or
Want to connect to WiFi. Asks Enter network security key or press button on router. Have a password ***** NETGEAR but it is obviously not the security key. What button on the router? Only a on/off but… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
38,584 satisfied customers
I have forgotten our family computer's Network Security Key
I have forgotten our family computer's Network Security Key for our Netgear … read more
Josh
Josh
It Support Specialist
Associate Degree
5,128 satisfied customers
I am being asked for a network security key. It is a Belkin
It is a Belkin router and the cables are blue--I'm not very tech savvy. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I am trying to find my Cisco network security key. I have
I am trying to find my Cisco network security key. I have wifi connected to many items throughout my home, I just purchased a new lap top and am trying to connect the wifi. My desktop computer is conn… read more
Cody
Cody
Computer Science
1,468 satisfied customers
I want to find the network security key for my Netgear
I want to find the network security key for my Netgear router and extender … read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
38,584 satisfied customers
I don't know where to find my network security key I have a
I don't know where to find my network security key I have a cisco M20 router … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
How do I find the network security key Linksys Model E2500V2
How do I find the network security key for my Linksys Model E2500V2 router. I can only sign in as a guest. Earlier today, I was signed into BronzLion secure.… read more
Mr.Med
Mr.Med
903 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x