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We got a new modem and I can not get my Panasonic blue ray…

Customer Question
We got a new modem...
We got a new modem and I can not get my Panasonic blue ray player to connect to my wifi. I can't find a PIN number on my modem, and it whatever Wi-Fi Direct is.... It's not finding anything. Any help would be huge:)
Submitted: 2 years ago.Category: Networking
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Answered in 1 minute by:
3/5/2016
Network Technician: Ashik, PC Technician replied 2 years ago
Ashik
Ashik, PC Technician
Category: Networking
Satisfied Customers: 12,434
Experience: Bachelor of Computer Application (BCA), Professional Experience in Networking
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Do you have a computer there connected to your WiFi network ?

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Customer reply replied 2 years ago
I have a laptop. It is not hard wired to the modem.
Network Technician: Ashik, PC Technician replied 2 years ago

We can get the WiFi password ***** that laptop. What version of Windows are you using on the laptop ?

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Customer reply replied 2 years ago
I know my Wi-Fi password.
Network Technician: Ashik, PC Technician replied 2 years ago

You can connect the blueray play with the WiFi password. Did you try that ?

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Customer reply replied 2 years ago
I'm looking in settings on my blue ray and no where can I find a place to enter my password. It asks for a PIN code, but it only allows me to put in numbers....
Network Technician: Ashik, PC Technician replied 2 years ago

PIN is for WiFi direct. That is not what you want to do. You are connecting to your router/modem not to WiFi Direct (another device)

I will check the manual and get back to you

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Network Technician: Ashik, PC Technician replied 2 years ago

Press the Home, select Setup, select Player Settings, select Network, select Network Setings, Wireless and does it recognize your WiFI network ?

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Customer reply replied 2 years ago
I figured it out. I was looking under the network tab and not the setup tab..... Network to me sounds like a good bet for a WiFisetup. Sorry
Network Technician: Ashik, PC Technician replied 2 years ago

I'm glad you figured it. I posted the answer above. WiFi Direct is to connect the blueray to your phone, tablet etc

Is it connected ?

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Customer reply replied 2 years ago
I don't know about my phone & iPad, but my blue ray is now connected.
Network Technician: Ashik, PC Technician replied 2 years ago

I mean WiFi direct is to connect the phone directly to your phone, tablet etc without the router. The connection you needed is Infrastructure (to router) and you did it now. It will stay connected from now on.

If you have any questions or if you need any help from me, please let me know. If you are satisfied with my service, please rate my service as OK Service or higher at top and click Submit.

Thank you

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Network Technician: Ashik, PC Technician replied 2 years ago

Best Regards,

Ashik

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Network Technician: Ashik, PC Technician replied 2 years ago

.

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