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I'm connected to internet but my computer does not browse…

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I'm connected to internet but...
I'm connected to internet but my computer does not browse web page.
Submitted: 2 years ago.Category: Networking
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Answered in 4 minutes by:
3/3/2016
Network Technician: Jason Jones, Network Technician replied 2 years ago
Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 19,460
Experience: Years of experience and education.
Verified

Hello,

I am the person that will be helping you today.

- Hold down the two following keys at the same time: Windows key and the letter R
- In the box that comes up, type: cmd
- Click the Ok button.
- In the black window, type the following and press Enter: ipconfig
- Press Enter
Question #1: What is shown for the IP Address, Subnet Mask & Default Gateway?
- In the black window, type the following and press Enter: ping 4.2.2.3
Question #2: What does it say, replies or request timed outs?
- In the black box, type the following and press Enter: ping red.com
Question #3: What does it say, replies or request timed outs?
I will be standing by, looking forward to your response.

Thank you,
Jason

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