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When I try to watch Netflix, the message says "connection to…

Customer Question
When I try to watch...
When I try to watch Netflix, the message says "connection to network failed". I've checked all wires on cable box and there is a good wifi signal. Can you help?
Submitted: 2 years ago.Category: Networking
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Answered in 5 minutes by:
3/3/2016
Network Technician: Dan, Network Administrator replied 2 years ago
Dan
Dan, Network Administrator
Category: Networking
Satisfied Customers: 2,481
Experience: 25 years experience as computer tech and network administrator. Comp TIA A-Plus Certified.
Verified

Hello and thank you for your question, I look forward to assisting you today. What are you using to stream Netflix through and have you been able to watch before now?

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Network Technician: Josh, Helpdesk replied 2 years ago
Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 21,840
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi,

What device are you trying to watch Netflix on?

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