How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

I just purchased a netgear Nighthawk AC1900 Smart WIFI

Customer Question

I just purchased a netgear Nighthawk AC1900 Smart WIFI Router Model R 7000.
I have it connected to me computer and it is working fine on the wired system. I cannot connect any of my wireless devices. My phones and Ipads show the router but no connection. I also purchased a new modem at the same time an Arris Model SB6183. Cableone help me with getting it on line.
I need your help.
Submitted: 1 year ago.
Category: Networking
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 year ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Expert:  Cody replied 1 year ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.