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I have to constantly try to connect to internet manually…

Customer Question
I have to constantly try...
I have to constantly try to connect to internet manually with my netgear adapter. I try clicking on the icon and nothing comes up
Submitted: 2 years ago.Category: Networking
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Answered in 9 minutes by:
2/26/2016
Network Technician: Cody, Senior Systems Administrator replied 2 years ago
Cody
Cody, Senior Systems Administrator
Category: Networking
Satisfied Customers: 4,081
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Network Technician: Cody, Senior Systems Administrator replied 2 years ago

Are you on the device currently? Can you plug it directly into router to get Internet?

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Customer reply replied 2 years ago
the router is from Verizon and the adapter is connect to my computer.
Customer reply replied 2 years ago
I have had problems with connecting to internet since I upgraded to windows 10.
Network Technician: Cody, Senior Systems Administrator replied 2 years ago

It appears something is wrong with accepting the secure remote assistance.

You'll need to contact customer service, it may be an issue with payment. http://ww2.justanswer.com/contact-us

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Network Technician: Cody, Senior Systems Administrator replied 2 years ago

You may need the latest driver for the adapter shown here http://downloadcenter.netgear.com/en/product/A6100#searchResults

Software Version 1.0.0.30 (Supports Win10)

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Network Technician: BigDish101,
 replied 2 years ago
BigDish101
Category: Networking
Satisfied Customers: 35
Experience: Systems Administrator at TXNJ Enterprises
Verified

Are you using a Netgear application on your computer to connect to your access point or are you using the windows built in wifi connection to manage the connection?

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