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Are you on the device currently? Can you plug it directly into router to get Internet?
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You may need the latest driver for the adapter shown here http://downloadcenter.netgear.com/en/product/A6100#searchResults
Software Version 188.8.131.52 (Supports Win10)
Are you using a Netgear application on your computer to connect to your access point or are you using the windows built in wifi connection to manage the connection?