Ask Computer Networking Questions and Get Answers ASAP
I am the person that will be helping you today.
How are you connecting the computer to the Internet? (with a network cable or wirelessly)
I will be standing by, looking forward to your response.
What is the problem? Do you need help locating the wireless password? Are you given an error when you attempt to connect?
I am asking "what" the problem is. The problem is that you cannot connect the computer to the wireless signal. What problem is keeping you from doing that?
- Hold down the two following keys at the same time: Windows key and the letter R- In the box that comes up, type: cmd- Click the Ok button.- In the black window, type the following and press Enter: ipconfig- Press Enter Question #1: What is shown for the IP Address, Subnet Mask & Default Gateway?- In the black window, type the following and press Enter: ping 220.127.116.11 Question #2: What does it say, replies or request timed outs?- In the black box, type the following and press Enter: ping red.com Question #3: What does it say, replies or request timed outs?
Okay. What were the results from the ping red.com command?
What were the results of the ping red.com command?
The command is PING red.com
You put a dot between ping and red.
We can continue whenever you want to.
Please, do the following to fix your problem once and for all:- Hold down the two following keys at the same time: Windows key and the letter R- In the box that comes up, type: ncpa.cpL- Click the Ok button.- Right click the network adapter icon that you are using to connect to the Internet.- Click Properties- Highlight INTERNET PROTOCOL (TCP/IP) V4- Click the Properties button- Choose USE THE FOLLOWING DNS SERVER ADDRESSES- Enter 18.104.22.168 for the Preferred DNS server.- Enter 22.214.171.124 for the Secondary DNS server.- Click OK- Click OK- Restart computer
I look forward to hearing your feedback concerning whether or not your problem is fixed.
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I will be standing by,Jason
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