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Need help setting up outlook email

Customer Question
need help setting up outlook email
Submitted: 2 years ago.Category: Networking
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Answered in 1 minute by:
2/26/2016
Network Technician: Jason Jones, Network Technician replied 2 years ago
Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 19,476
Experience: Years of experience and education.
Verified

Hello,

I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

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Customer reply replied 2 years ago
Hey Jason - are you still there?
Network Technician: Jason Jones, Network Technician replied 2 years ago

Yes, I am.

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Customer reply replied 2 years ago
okay - I believe I have thoroughly screwed up my existing outlook settings trying to get my timewarnercable email settigs set up
Network Technician: Jason Jones, Network Technician replied 2 years ago

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

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Customer reply replied 2 years ago
can you assist?
Network Technician: Jason Jones, Network Technician replied 2 years ago

Yes. After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.

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