Ask Computer Networking Questions and Get Answers ASAP
Hi there and welcome Mike.
Is this occurring on your computer or another type of device?
Which email program are you accessing it on your computer with?
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
I offered to do a remote desktop as trying to explain instructions for this is counter productive as opposed to just going on your computer and fixing this myself.
example is I asked for the email program but you replied with the version of windows you have Mike.
The program you use to check your emails.
"I am continully getting interuptedEnter Network PasswordServer: smtp.mail.yahoo.com"
In which email program are you getting this?
outlook 2010, thunderbird, eudora
But you cannot guess this Mike, you actually have to know it..
which Version Mike?
ok.. we will have to assume it is I guess, so understand if the instructions you cannot do, as it means you have another version.
Click File, Account Settings, Then click on your account and click on more settings.
Go to Outgoing Server and make sure it is set to use Same username and password ***** incoming server
Can you confirm it is set this way please
Ok, you did completely different instructions to what I indicated, I never mentioned data file mgmt, as I explained, I will remote to your computer and do this directly, its the same cost as me calling you.
ok, you see and control everything I do on your computer, plus I have done this many times, so you should not be concerned.
Please accept the offer and I can send the instructions so I can connect.
you still need to accept the offer please, so please click on Accept for the additional services proposal.
yes, as I am then taking over the computer and doing the instructions I gave you, correctly and directly to resolve this.
I cannot see this, you would need to contact customer service on 1(###) ###-####for all payment information (I am just an engineer here)
ok Mike... again, its optional else I kindly ask you go back and take the time to more carefully follow the instructions I gave you please.