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In trying to get Netflix to interact, Vizio Model M3D470KDE…

Customer Question
In trying to get Netflix...
In trying to get Netflix to interact, Vizio Model M3D470KDE won't connect to new Wireless Network. It shows super-strong network signal, allows me to select and enter WPA pass/phrase, but does not actually connect and says so. (my computer works fine w/ the new wireless). Is this model missing some firmware update?
Submitted: 2 years ago.Category: Networking
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Answered in 6 minutes by:
2/20/2016
Network Technician: Viet - Network Tech, Computer Support Specialist replied 2 years ago
Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 41,181
Experience: Great troubleshooting skills with computer and network.
Verified

Hi,

I'm sorry about the issue. Was the TV working fine previously with your old wireless network?

What's the full error or message?

What's the model of your new wireless modem / router device?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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