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I can not get my device activated with my phone, I have an…

Customer Question
I can not get...

I can not get my device activated with my phone

Technician's Assistant: Thanks. Can you give me any more details about your issue?

I have an artic p311 Bluetooth headset and trying to pair it to my mobile phone and its not pairing

Submitted: 2 years ago.Category: Networking
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Answered in 1 hour by:
2/17/2016
Network Technician: Mr.Med, Network Administrator replied 2 years ago
Mr.Med
Mr.Med, Network Administrator
Category: Networking
Satisfied Customers: 2,287
Experience: if you have any question about network system and security, contact me
Verified

Hello and welcome to justanwer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, What is the model/brand of your mobile please?

thank you

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Network Technician: Kent-cssm,
 replied 2 years ago
Kent-cssm
Category: Networking
Satisfied Customers: 6
Verified
Hello,
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.com/computer-networking/9jxbs-not-device-activated-phone-ja-thanks.html).
Thank you,
The JustAnswer Customer Support Team
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Network Technician: Stanley McLaughlin,
 replied 2 years ago
Stanley McLaughlin
Category: Networking
Satisfied Customers: 0
Experience: Information Technology Director at Waco Oil & Gas Co., Inc.
Verified

Hello,

If you can tell me the type of phone you are using (android, iphone) and make (samsung, apple, LG, etc.) I can assist you with the pairing process.

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