How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

On windows 10 had it week then my wireless connection stop.

Customer Question

on windows 10 had it for a week then my wireless connection stop. went to norton securuty we deleted norton and my wireless worked. Norton gave me another upload of norton sec. and wireless worked. the next day went on window 10 and my wireless conn. was dead again. telephone norton explain the above and was told norton had not caused the wireless problem a, as decribe above . so to prove their point they took norton down and they were right . my wireless connection was still down, so we put norton back up again . so I decided to vacate window 10, on a hunch ,went back to window 7. wireless is up and running fine with norton still running .I lile to have window 10,but not at the expense of my wireless connection any reasurances or answer on this matter? thankyou! sincerly, andy
Submitted: 1 year ago.
Category: Networking
Expert:  Dan replied 1 year ago.

Hello Andy and thank you for your question, I look forward to assisting you today. When you upgraded, did you do the live upgrade over the internet?