Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I cant get internet service on my ipad and it show no

Customer Question
service, but its shows connected...
i cant get internet service on my ipad and it show no service, but its shows connected to my internet provider
Submitted: 2 years ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 12 minutes by:
2/13/2016
Network Technician: Randy IT Tech, Network Administrator replied 2 years ago
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,455
Experience: Information Technology Specialist
Verified
  • Hi,

    My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

    I am sorry to hear that you are having this issue.

    You will need to determine if this is a firmware or hardware issue.
  • If it is a hardware issue then the only option will be to get it repaired at an Apple store or repair center. If the iPad is less than 12 months old you can get this done under the Apple warranty.
  • The only option to rule out the firmware in the iPad will be a factory restore using iTunes.

Please follow these steps,

  • Connect the USB cable to the iPad, but leave the other end of the cable disconnected from your computer's USB port.
  • press and hold the Sleep/Wake and Home buttons at the same time.
  • When the device turns off, release the Sleep/Wake and Home buttons.
  • While pressing and holding the Home button, connect the USB cable to the computer. The device should turn on.
  • Continue holding the Home button until you see the "Connect to iTunes" screen.
  • When this screen appears you can release the Home button:
  • Then use iTunes to restore the iPad.
Ask Your Own Networking Question
Network Technician: Randy IT Tech, Network Administrator replied 2 years ago

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!

Ask Your Own Networking Question
Customer reply replied 2 years ago
No it did not work i was still unable to shut off my ipad location in order to connect to itunes to restore. Any other suggestions
Network Technician: Randy IT Tech, Network Administrator replied 2 years ago

You can go to icloud.Com and sign in with your Apple ID and disable find my iPhone there.

Ask Your Own Networking Question
Was this answer helpful?
Ask Randy IT Tech Your Own Question
Randy IT Tech
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,455
10,455 Satisfied Customers
Experience: Information Technology Specialist

Randy IT Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

666 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I have brought my acho to our summer home in Michigan and I
I have brought my acho to our summer home in Michigan and I do not know how to make it work. I know she said she can not Connect to the Internet and I don't know how to do that. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I'm just answering some assignment questions "Discuss the
I'm just answering some assignment questions "Discuss the benefits that may be gained by configuring a VLAN that spans across two locations connected via a WAN link. Describe the solution of performin… read more
Patrick Evans
Patrick Evans
Network Engineer
MS
106 satisfied customers
I have a JVC LT -55N775A 55 class I lost the internet the
I have a JVC LT -55N775A 55 class I lost the internet the other night and cannot remember the Password ***** start it again … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
963 satisfied customers
I recently had NBN added. I now have no problem with my
I recently had NBN added. I now have no problem with my Apple Iphone and computer but cannot get Wifi on my ipad. Is it something to do with Personal hotspots? Had no trouble before the NBN technician… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
Netgear I am trying to set up my netgear nighthawk router,
Netgear I am trying to set up my netgear nighthawk router, but it will not connect to the internet... … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
291 satisfied customers
Im trying to set up my chrome cast from a different wi fi
Im trying to set up my chrome cast from a different wi fi service in a different zip code????HELP … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
Unable to get WiFi on my kindle with password. Unabble to
Sorry, I think I entered the wrong password, will try again … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
291 satisfied customers
I set up wifi and now my texts are are being failed. It says
I set up wifi and now my texts are are being failed. … read more
Samuel White
Samuel White
Owner and Expert Tech
244 satisfied customers
My grand son is trying to use wifi l do not remember the
My grand son is trying to use wifi l do not remember the pass word … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I cannot get teh Soundlogic XT to pari with my WIFI. I have
I cannot get teh Soundlogic XT to pari with my WIFI … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I am trying to connect my new Echo Alexa to my wifi and I
Good Morning, I am trying to connect my new Echo Alexa to my wifi and I thought I knew my password ***** it keeps telling me that my wifi password ***** ***** how do I find out what my wifi password *… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
963 satisfied customers
I have a Vizio model number D40 - 01 TV and under the
I have a Vizio model number D40 - 01 TV and under the network connection it asked me for a WPA passphrase and I don't know what that is so I don't know what to type in … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
963 satisfied customers
I recently installed a new modem and router. I am trying to
I recently installed a new modem and router. I am trying to hook up my kindle and it doesn't seem to recognize my password ***** I had written down when we installled modem a couple of months ago … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
963 satisfied customers
I can't get it to contact to my Wi-Fi. No mam my computer
No mam my computer doesn't have the hook up for that cable … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
My phone is stuck - it will not move from the select a
My phone is stuck - it will not move from the select a wireless network , or cancel out of it but there is a new call that I was unable to take from a restaurant just now and i would like to get to it… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
963 satisfied customers
I am trying to get connected to my kindle but it wont accept
i am trying to get connected to my kindle but it wont accept my password … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
963 satisfied customers
I was on my mac air and then after a whle it flashed You are
I was on my mac air and then after a whle it flashed You are not cnnected to the internet … read more
David
David
Bachelor\u0027s Degree
925 satisfied customers
I cannot find my wi-fi and to be able to connect my kindle
i cannot find my wi-fi and to be able to connect my kindle to open books to read not so good on computer … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
95 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x