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I have an att.net email account but can not access it it…

Customer Question
I have an att.net email...
I have an att.net email account but can not access it it keep saying wrong password ***** I for got the security question answers I don't what to do please help
Submitted: 2 years ago.Category: Networking
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Answered in 26 minutes by:
2/4/2016
Network Technician: Randy IT Tech, Network Administrator replied 2 years ago
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,540
Experience: Information Technology Specialist
Verified

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue. What is the att.net email name please?

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Customer reply replied 2 years ago
It the end om my ID
Network Technician: Randy IT Tech, Network Administrator replied 2 years ago

okay, what is that full email address please?

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Customer reply replied 2 years ago
i forgot my answers to my security questions
Network Technician: Randy IT Tech, Network Administrator replied 2 years ago

okay, thank you. Give me a moment to check on this please.

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Customer reply replied 2 years ago
Ok
Network Technician: Randy IT Tech, Network Administrator replied 2 years ago

what is the last name on that email account please?

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Customer reply replied 2 years ago
Huntley if I talk on the phone I can not do Internet too
Network Technician: Randy IT Tech, Network Administrator replied 2 years ago

okay, that is fine. We can chat here.

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Network Technician: Randy IT Tech, Network Administrator replied 2 years ago

do you have any idea on these questions>

Question 1: What is the last name of the most famous person you've ever met?

Answer to Question 1

Question 2: What was the last name of your childhood best friend?

Answer to Question 2

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Customer reply replied 2 years ago
Question 2 is Owens I don't remember question 1 answer
Network Technician: Randy IT Tech, Network Administrator replied 2 years ago

okay, unfortunately the account requires those. Sometimes it will offer a different verification.https://www.att.com/contactus/

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