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My roku cannot find the wireless network at my house, both…

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My roku cannot find the...
My roku cannot find the wireless network at my house, both computers find it ok, tried reseting the roku, scaned for a new network, got error code 014.11. upper right part of screen says "not connected" turned off power twice, credit card date was close so I reset my CC data. still no luck. don
Submitted: 2 years ago.Category: Networking
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Answered in 9 minutes by:
1/25/2016
Network Technician: Richard, Network Specialist replied 2 years ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,537
Experience: 20 years consulting in the IT industry with Networking
Verified

Hi there and welcome Don

Is it able to see the neighbors wifi networks and only misses yours? Or it sees none at all?

Please let me know

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