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Crig Larson
, I changed my username and now I can't get…

Customer Question
Crig Larson Technician's...

Crig Larson

Technician's Assistant: Thanks. Can you give me any more details about your issue?

I changed my username and now I can't get into the Router setup again. Neither the old or new user names will let me into the utility.

Submitted: 2 years ago.Category: Networking
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Answered in 15 minutes by:
1/25/2016
Network Technician: Tim, Sr. Engineer replied 2 years ago
Tim
Tim, Sr. Engineer
Category: Networking
Satisfied Customers: 898
Experience: Sr. Systems and Network Engineer
Verified

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

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Network Technician: Tim, Sr. Engineer replied 2 years ago

Hi there, sounds like we will need to reset it to defaults and then reset up the environment, that is the only way to get back in after admin is lost

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