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I have a new XAC 1200. the old modem worked fin but the

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I have a new...
I have a new XAC 1200. the old modem worked fin but the Linksys says "wifi works internet does not.
Submitted: 2 years ago.Category: Networking
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Answered in 5 minutes by:
1/19/2016
Network Technician: Randy IT Tech, Network Administrator replied 2 years ago
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,539
Experience: Information Technology Specialist
Verified

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Try these steps please,

Unplug the power connector from the back of your Linksys wireless router
Then Unplug the power connector from the back of your modem
Plug the power connector back into modem (wait a couple of minutes for it to fully boot)
Plug the power connector back into the Linksys wireless router (wait a couple of minutes for it to fully boot)

Then check for Internet on the WiFi. Let me know how it goes please.

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Network Technician: Randy IT Tech, Network Administrator replied 2 years ago

did that work for you?

Please let me know if you need more help.

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