How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy IT Tech Your Own Question
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9713
Experience:  Information Technology Specialist
Type Your Networking Question Here...
Randy IT Tech is online now
A new question is answered every 9 seconds

I own a Lenovo G50 and I cannot remember the password. I can

Customer Question

I own a Lenovo G50 and I cannot remember the password. I can obviously prove that I purchased it, via New Egg. Help.... Thanks.
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.

We can reset the password ***** you online. What is the email address that you use on the composer for Microsoft?

Customer: replied 1 year ago.
It's either***@******.*** or***@******.***.
Customer: replied 1 year ago.
I realize that I don't have an internet connection at the moment. I should see to that and then resume this session. Can you do that? Stop a session and resume it in a day or so?
Expert:  Randy IT Tech replied 1 year ago.

okay, yes you can come back to this post anytime. There will be an email with a link to here or you can bookmark this page. I checked on the microsoft reset and it is your gmail account that is listed. We can use the gmail >***@******.*** to receive the password ***** link whenever you are ready. The Lenovo will need an internet connection after we receive the reset from Microsoft. I will send a link to your gmail when you are ready and then you will need to let me know the code that comes to the gmail as soon as you get it because it is time sensitive.

Customer: replied 1 year ago.
Great! Thank you! I will get the internet set up and then resume this session asap. Thanks!
Expert:  Randy IT Tech replied 1 year ago.

sounds good!