How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike the Mac Medic Your Own Question
Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Networking
Satisfied Customers: 8996
Experience:  Network consultant for over 20 years.
Type Your Networking Question Here...
Mike the Mac Medic is online now
A new question is answered every 9 seconds

My name is ***** ***** M.. I purchased the McAfee Total

Customer Question

Customer: Hi. My name is ***** ***** M.. I purchased the McAfee Total Protection plan and I don't know how to download it. Any suggestions.......?
JA: Thanks. Can you give me any more details about your issue?
Customer: I tried after I bought it and the program, then I checked with MVT and they said the program was not downloaded.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Networking Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: How long?
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Networking
Expert:  Mike the Mac Medic replied 1 year ago.

What version of Windows?

Customer: replied 1 year ago.
Windows 10
Customer: replied 1 year ago.
Is that what you meant?
Expert:  Mike the Mac Medic replied 1 year ago.

You should have received an email with download instructions. Do you see it?

Customer: replied 1 year ago.
No, I did not get an email with instructions.
Expert:  Mike the Mac Medic replied 1 year ago.

Go here and click on Account or Billing and put in your information: