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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My toshiba laptop with windows 10( it was originally a

Customer Question

my toshiba laptop with windows 10( it was originally a windows 7 won't print to my new cannon MX490 printer!
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.


I'm sorry about the issue. Is there any error or message?

When did you install Windows 10?

Was there any change recently to your computer or internet modem/router device, etc. that may have caused this issue?

Is the printer connected to the computer with a USB cable? Or is the connection wireless?

Is this a brand-new printer? Or was it working previously?

Are you currently able to make a copy from the printer's glass (not print from the computer)?

What happens when you install the printer's CD Driver / Software disk? Or download?!ut/p/z1/tZHLdoIwEIafxYXLnOQQRVgiYLWKVdsqZMMBDBorQTFW-_ad9G7t5XTRrCYzf75_JoMZDjGTyb1YJEqUMlnDPWJmHIy7VrfnksFVx_CJE9xMBwHtUTIx8RQzzDKpNmqJoyyRpYwlPxx4Gm-qcr7P1K5OPkZCKl5BJOTdiitU7NdK5HuZab86KY5oxyvBd-i5rjMN29Aem0zMcWTmttk0qIGoSTlq0DRHVmZzRFJO8tSiVs4zrVZJiqN5Je7BDM9-G4JBmXxzHALv2ZPkjUAmdos4pmd27WGb9MbNM8G03QCB7bnU6GjKi-AHkwiabL0TLvw-EHyvY3lt2-j7LXytGTM3iMe3_gTUJyP-7YMuT7s9_xBYu1htt8yB3ZawsaPC4b8tF8yMKnCDBcyQqCVU8xKHrzQcfkXD4WeazmjapigsWqCQiFFRjIaIpQ8Hx6nVHgGuV_sj/dz/d5/L2dBISEvZ0FBIS9nQSEh/?tab=drivers#Z7_MQH8HIC0L88RB0AMD0F1Q42K25

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