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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I changed settings wireless extender (WPS) and now need a

Customer Question

I changed settings for a wireless extender (WPS) and now need a password ***** don't have? How can I get back to my wireless network?
Submitted: 1 year ago.
Category: Networking
Expert:  Tim replied 1 year ago.

Hey, so you used the push WPS method right?

Customer: replied 1 year ago.
Correct. Now I can't undo it and have no password
Expert:  Tim replied 1 year ago.

Right, so to clarify, you had set it up with WPS and then made a change via the webbroser and then it punted you off right?

Expert:  Tim replied 1 year ago.

I can walk you through the process here or i can offer you a 10.00 call if you would like me to walk you through it on the phone.

Customer: replied 1 year ago.
No. I was totally open wireless and then pushed WPS to get the net gear extender connected to my xbox
Expert:  Tim replied 1 year ago.

oh, so the WPS failed then?

Expert:  Tim replied 1 year ago.

well, the easiest solution here is to set the extender back to defualts, there should be a pen sized hole on the back. With the extender plugged in, take a pen and push tiny button in for about 15 seconds, then release it, the extender will then be back at factory defaults. After that you can use WPS to connect again, but then you should go into the settings on the extender and change the default password.

Expert:  Tim replied 1 year ago.

does that make sense? The problem is that you used WPS, and it then set a default wireless password ***** was not changed or written down...