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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9841
Experience:  Information Technology Specialist
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I have a Samsung Smart TV and it has recently stopped

Customer Question

I have a Samsung Smart TV and it has recently stopped connecting to our home network. This TV has been perfect for the last 2 years and nothing has changed. The best I can get is it to recognize the network before it times out or disconnects. Sometimes the TV won't recognize any network/router. I got to a screen asking for a SSID number for our router and after about 30 seconds the screen closes out and goes back to cable television. I tried to update the software but the TV needs internet and I don't have a USB connection option at home. Any thoughts?
Thank you
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.


My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

What is the brand/model of your router please?