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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9794
Experience:  Information Technology Specialist
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Cant connect my 60"sharp TV to my new router (4B345A77A1797)

Customer Question

cant connect my 60"sharp TV to my new router (4B345A77A1797) had it connected to my old netgear router (32J3385806BB2) please help, going nuts
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.

Try a reset, then try reconnecting to wifi.

Follow these steps please.

Step 1

Start up your television and press the "Menu" button on your remote control.

Step 2

Navigate through the menu options with the left and right arrow keys until you find the "Setup" sub-menu.

Step 3

Select "Reset" and press the "Enter" button. If you've set an access code--referred to as a "Secret Number"--for parental controls, enter it with the number pad on the remote control and press "Enter" again.

Step 4

Highlight "Yes" using the left or right arrow key and press "Enter."

Step 5

Select "Yes" again when prompted that the television will restart and press "Enter." The TV will then display "Now Initializing" and the power will shut off. The television will automatically turn back on, restored to factory defaults.

Customer: replied 1 year ago.
seems to be taking a long time to reload channels on TV, is this normal
Expert:  Randy IT Tech replied 1 year ago.

Yes,that is normal.