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Robert Preston
Robert Preston, Network Administrator
Category: Networking
Satisfied Customers: 9561
Experience:  Network Administrator, Networked MFP installations, etc.
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My problem is i downloaded windows 10. I have a HP designjet

Customer Question

Customer: ***** *****, my problem is i downloaded windows 10. I have a HP designjet printer/plotter. I a cant connect to it now. Error message keeps coming up
JA: Thanks. Can you give me any more details about your issue?
Customer: I can print on my small HP officejet pro k8600 but when i try to print 24"x36" blueprints on the 1055 the error message comes up.
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Submitted: 1 year ago.
Category: Networking
Expert:  Robert Preston replied 1 year ago.

Hi, whats the full model number of the designjet? DesignJet 1055?

Customer: replied 1 year ago.
HP Designjet 1055 cm plus
Customer: replied 1 year ago.
Model #C6075B
Expert:  Robert Preston replied 1 year ago.

Hi,

As you can see here: http://support.hp.com/us-en/document/c04658195

HP does not officially support this device on Windows 10, and until they release a driver for it, you will not be able to print on this device.

Expert:  Robert Preston replied 1 year ago.

Did you have any follow up questions?

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