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Hi, and welcome.
To resolve this issue you will need to log into the main wireless router and adjust the wireless channel that it is currently operating on. Once you make that change, make the same change on the wireless range extender and test the phones again.
The problem occurs due to interferance and only by adjusting the channels will you find a setup with the least interference.
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Okay, do you currently have any devices that connect to the 5 ghz network? Do you want to try and disable that wireless radio and test?
The 5 ghz range can be from 5.1 to 5.9 so there could be some interfernce.
Ok great can you log into the extender and disable the five gigahertz Channel?
Okay, so even when you disconnect the repeater the problem is still there?
Can you tell me the make and model of your wireless phones and alsp the make and model of your mail wireless router?
Ok thanks. Let me check.
Before you setup the extender did you have WPS enabled?
Okay, thanks. Checking to see if there is another way to set that repeater up.
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I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you for the update. Please, post a message on this page when you are back home and ready to begin.
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Hello Mark, I am glad to hear it is all working. Is there anything else that I can help with?
Thank you for your time, the chance to work with you, and for the update.
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