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My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
What is the model number of your dlink please?
okay, thank you.
Follow these steps and let me know if you have any problems or questions please>
From a computer that is connected to the dlink> Open a web browser and enter http://192.168.0.1 and press Enter. When the login window appears, type user name Admin and leave the password ***** empty. Click Log In to continue. 3. Click on SETUP, then you will see the channel options and wireless settings . . Click Save Settings when complete. VIEW IMAGE BELOW BY CLICKING BLUE LINK>>