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Hey there, can i get the model # ***** make of the player? I assume netflix is an app on the blue ray player?
Gotcha, yeah nothing comes up with ZYUW1T3D905733. So first off, you should be able to get to the blueray player screen with out any internet connection, so lets toss that part out for now. Please trace the cables from the blueray player to the TV and make sure they are plugged in, as well as the power. With the TV and blueray powered on please click source on the remote and cycle through the options, and you should see the blueray players main screen on of the scources. The "no connection" message is useful, but it will show that on any source that has no input.