Ask Computer Networking Questions and Get Answers ASAP
Hi,I'm sorry about the issue.Do the windows laptop / desktop have xp, vista, or 7, or 8, 10?
Did it work previously?
If you test connecting an extra Ethernet/network cable from the windows computer to the internet/wireless modem/router device, does internet work via wired connection?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,