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Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 16040
Experience:  Years of experience and education.
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Recently, ATT U-Verse replaced their old router with a new

Customer Question

Recently, ATT U-Verse replaced their old router with a new ARRIS NVG589. Subsequently, I have lost the wireless hook up from my PC to my HP Photosmart 7525 printer.
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Jones replied 1 year ago.


I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,

Customer: replied 1 year ago.

Yes. This is the second time I've tried to establish a dialog with you this morning. Please insure that I'm only charged one time for the service.

Expert:  Jason Jones replied 1 year ago.

I don't see any other open question, so there will not be any charge for the first one. After you click the "Accept this offer" button for the remote service, the remote link will be posted here.

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