How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 37692
Experience:  20 years consulting in the IT industry with Networking
32989067
Type Your Networking Question Here...
Richard is online now
A new question is answered every 9 seconds

I have lost all my wifi network connections Kindle suddenly

Customer Question

I have lost all my wifi network connections for my Kindle suddenly
Submitted: 1 year ago.
Category: Networking
Expert:  Richard replied 1 year ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Kindle and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Kindle and see if it is connected.

Let me know the results please

Thank you