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Pete, Networking Engineer
Category: Networking
Satisfied Customers: 17270
Experience:  CISCO Certified Networking Engineer
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Pete, what does it cost to use your support service please?

Customer Question

Hi Pete, what does it cost to use your support service please ? Julie
Submitted: 1 year ago.
Category: Networking
Expert:  Cpolarek replied 1 year ago.

The cost for support I based on the difficulty of the problem. Which light or lights are flashing?

Customer: replied 1 year ago.
The green one on the ml 2165w Samsung.
Customer: replied 1 year ago.
the green one on the ml 2165w Samsung. I have not bee3n able to make the computer connect wirelessly to the modem either. :(
Customer: replied 1 year ago.
Hello Pete, are you there ?
Expert:  Cpolarek replied 1 year ago.

I'm Chuck and yes I'm here. Looking into the printer issue.

Customer: replied 1 year ago.
Ok Chuck, sorry. Thankyou
Customer: replied 1 year ago.
I have to go to sleep now. Can we try again tomorrow to fix this please ? Ive basically got an ML 2165W Samsung laser printer into which ive put a new b and w genuine cartridge. The blue (wireless) light and the green (not sure what it relates to) lights are both flashing. Thank you.
Expert:  Cpolarek replied 1 year ago.

flashing green light means it's getting data or that it's printing. I'll look into the blue light but typically it means the wireless has data

Customer: replied 1 year ago.
nope, have been unable to send any data successfully. Yes thank you, ***** ***** re wireless. Don't worry. Thank you.
Expert:  Pete replied 1 year ago.


Are you all sorted now, or do you need any further assistance?

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