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Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 10809
Experience:  11 years work with Internet/IP, routers, networks, servers
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The DSL1 light on the Netvanta 3133 keeps turning red. No

Customer Question

The DSL1 light on the Netvanta 3133 keeps turning red. No internet service.
Submitted: 1 year ago.
Category: Networking
Customer: replied 1 year ago.
I've checked all the cables.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I regret that I cannot offer Live Phone Call service at this time.

That means either a problem on your phone line - through which you get internet - or a problem with the internet service over that line - or a defect in your Netvanta 3133.

For the phone line service, check with your phone company.

For the internet service, check with your DSL internet service company (which might be the same as your phone company).

And if the first two have no problems, either a reset, or a replacement of your Netvanta box is indicated.