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Claws224, IEEE Network Engineer
Category: Networking
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Experience:  IEEE, Microsoft
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I am unable to connect to the internet with my lenovo laptop

Customer Question

I am unable to connect to the internet with my lenovo laptop
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.


I'm sorry about the issue. What's the model of your Lenovo laptop?

Can you please confirm it has windows 8? (or another windows version)?

Is it wireless connection?

When did this issue first occur?

Is there any error or message?

Was there any change recently to your laptop or internet modem/router device that may have caused this issue?

Please reply at the box below. Thank you.

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